{"id":2316,"date":"2023-04-12T09:53:07","date_gmt":"2023-04-12T07:53:07","guid":{"rendered":"https:\/\/drain-master.de\/revocation\/"},"modified":"2026-01-09T13:42:27","modified_gmt":"2026-01-09T12:42:27","slug":"revocation","status":"publish","type":"page","link":"https:\/\/drain-master.de\/en\/revocation\/","title":{"rendered":"Return Policy \/ Cancellation Policy & Cancellation Form"},"content":{"rendered":"\t\t
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Return Policy \/ Cancellation Policy & Cancellation Form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cancellation policy for consumers for a contract in which the goods are supplied in a single delivery<\/strong><\/p>

Cancellation policy<\/em>
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.<\/p>

Right of withdrawal<\/em>
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us (DrainMaster c\/o IP-Management #8351, Ludwig-Erhard-Str. 18, 20459 Hamburg<\/span>, +49 3083797726<\/a> and info@drain-master.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the enclosed sample revocation form for this purpose, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>

Consequences of withdrawal<\/em>
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>

Sample withdrawal form<\/em>
(If you wish to withdraw from the contract, please complete and return this form.)
\u2013 To [Insert: Name\/company, address, e-mail address and, if available, fax number]:
\u2013 I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*)\/for the provision of the following service (*)
\u2013 Ordered on (*)\/received on (*)
\u2013 Name of consumer(s)
\u2013 Address of consumer(s)
\u2013 Signature of consumer(s) (only if communicated on paper)
\u2013 Date
\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014
(*) Delete as appropriate.<\/p>

Exclusion or premature expiration of the right of withdrawal<\/em>
The right of withdrawal does not apply to contracts
for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.<\/p>

Cancellation policy for consumers for a contract for several goods ordered by the consumer as part of a single order and delivered separately<\/strong><\/p>

Cancellation policy<\/em>
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.<\/p>

Right of withdrawal<\/em>
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. To exercise your right of withdrawal, you must inform us (DrainMaster c\/o PerformancePlast, Am Park 129, <\/span>99955 Ballhausen<\/span>, 49 3083797726 and info@drain-master.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the enclosed sample revocation form for this purpose, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>

Consequences of withdrawal<\/em>
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>

Sample withdrawal form<\/em>
(If you wish to withdraw from the contract, please complete and return this form.)
\u2013 To [Insert: Name\/company, address, e-mail address and, if available, fax number]:
\u2013 I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*)\/for the provision of the following service (*)
\u2013 Ordered on (*)\/received on (*)
\u2013 Name of consumer(s)
\u2013 Address of consumer(s)
\u2013 Signature of consumer(s) (only if communicated on paper)
\u2013 Date
\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014
(*) Delete as appropriate.<\/p>

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts<\/em>
for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.<\/p>

Cancellation policy for consumers for a contract for the delivery of goods in several parts or pieces<\/strong><\/p>

Cancellation policy<\/em>
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.<\/p>

Right of withdrawal<\/em>
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last item. To exercise your right of withdrawal, you must inform us (Roman Kobosil c\/o IP-Management #8351, Ludwig-Erhard-Str. 18, 20459 Hamburg, +49 3083797726<\/a> and info@drain-master.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the enclosed sample revocation form for this purpose, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>

Consequences of withdrawal<\/em>
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>

Sample withdrawal form<\/em>
(If you wish to withdraw from the contract, please complete and return this form.)
\u2013 To [Insert: Name\/company, address, e-mail address and, if available, fax number]:
\u2013 I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*)\/for the provision of the following service (*)
\u2013 Ordered on (*)\/received on (*)
\u2013 Name of consumer(s)
\u2013 Address of consumer(s)
\u2013 Signature of consumer(s) (only if communicated on paper)
\u2013 Date
\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014
(*) Delete as appropriate.<\/p>

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts<\/em>
for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery;
for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery;<\/p>

Cancellation policy for consumers for a contract for the regular delivery of goods over a fixed period of time<\/strong><\/p>

Cancellation policy<\/em>
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.<\/p>

Right of withdrawal<\/em>
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods. To exercise your right of withdrawal, you must inform us (Roman Kobosil c\/o IP-Management #8351, Ludwig-Erhard-Str. 18, 20459 Hamburg, +49 3083797726<\/a> and info@drain-master.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the enclosed sample revocation form for this purpose, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>

Consequences of withdrawal<\/em>
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>

Sample withdrawal form<\/em>
(If you wish to withdraw from the contract, please complete and return this form.)
\u2013 To [Insert: Name\/company, address, e-mail address and, if available, fax number]:
\u2013 I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*)\/for the provision of the following service (*)
\u2013 Ordered on (*)\/received on (*)
\u2013 Name of consumer(s)
\u2013 Address of consumer(s)
\u2013 Signature of consumer(s) (only if communicated on paper)
\u2013 Date
\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014
(*) Delete as appropriate<\/p>

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts<\/em>
for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Return Policy \/ Cancellation Policy & Cancellation Form Cancellation policy for consumers for a contract in which the goods are…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_title":"%title% %page% %sep% %sitename%","rank_math_description":"","rank_math_focus_keyword":"","footnotes":""},"class_list":["post-2316","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/pages\/2316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/comments?post=2316"}],"version-history":[{"count":0,"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/pages\/2316\/revisions"}],"wp:attachment":[{"href":"https:\/\/drain-master.de\/en\/wp-json\/wp\/v2\/media?parent=2316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}